All orders will be shipped out within 24 hours of being placed, unless it's a weekend then it will go out on the Monday. Big Cartel does not send shipping confirmation messages out so if you're unsure send me an email.
I am located in Australia and will ship internationally, just select your country at checkout. Because of this please keep in mind it may take a little longer to arrive than you are used to.
If you believe it's been too long send me an email and i'll help you out.